Privacy Policy

I. How We Collect and Use Your Personal Information

1. Personal Information Collected Directly from Users

We collect the following types of personal information directly from you:

• Account Registration: Email address, phone number, and password.
• Payment Information: Billing details, such as payment methods, for processing transactions.
• Uploaded Content: Input data, uploaded files, or feedback provided by you.
• Voice Input: If you use voice input, microphone access is required.

If you do not provide the required information, certain features or services may not function properly.

2. System Data Collected Automatically

When you use our platform, we collect the following data for functionality, analytics, and security:

• IP Address
• Time Zone and System Time
• Cookies
• Browser Type and Language Preferences

3. Third-Party Integrations

If you make a purchase, payments are processed by secure third-party payment processors (e.g., Stripe). DBinsight.ai does not collect, process, or store your full credit card numbers or financial details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own privacy policies.

4. Aggregated Data

We may aggregate and anonymize personal information to generate statistical insights and improve our services. Aggregated data does not identify individuals and is not considered personal information under the law.

5. AI Processing and Model Training

We strictly protect your data. We explicitly guarantee that your Personal Information, Uploaded Content, and generated Outputs will never be used by DBinsight.ai to train, retrain, fine-tune, or improve our own proprietary AI models. Your data is processed solely for the purpose of providing the Services and generating your requested outputs.

II. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to:

• Authenticate logins.
• Personalize your experience.
• Analyze system performance and user behavior.

You can manage or delete cookies through your browser settings. However, disabling cookies may limit certain functionalities of the platform.

III. Authorization and Consent of End Users

If you are a partner integrating DBinsight.ai services, you must:

• Inform your end users about data collection and processing.
• Obtain their consent.
• Comply with applicable legal obligations regarding data protection.

DBinsight.ai processes end-user data solely based on your instructions and does not control how you handle end-user data.

IV. How We Share, Transfer, or Disclose Your Personal Information

1. Sharing

We do not share your personal information with third parties unless:

• You have provided explicit consent.
• It is necessary to provide services (e.g., sharing with service providers like email or analytics platforms).
• It is required by law or for public interest (e.g., national security or legal proceedings).
• It is shared with our affiliates under strict confidentiality agreements.
• It is to maintain compliance with laws and regulations.

Third-Party AI Providers: To generate AI-driven insights and outputs, the text, files, or voice inputs you submit to the platform are transmitted via API to third-party Large Language Model (LLM) providers (e.g., OpenAI, Anthropic, Google). We only share the specific data necessary to generate your requested output. The processing and retention of this data by these external providers are governed by their respective privacy policies. We do not permit these third-party providers to use your data to train their public models, subject to the API agreements we hold with them.

2. Transfer

We will only transfer your personal information to another party under the following conditions:

• With your explicit consent.
• During business changes, such as mergers or acquisitions, where the recipient will continue to comply with this privacy policy or seek your consent.

3. Public Disclosure

We do not publicly disclose your personal information without your explicit consent, except as required by law.

V. How We Store Your Personal Information

1. Storage Location

Your personal information is stored on secure servers, and data may be transmitted internationally depending on service integrations. We comply with cross-border data protection requirements as applicable.

2. Storage Period

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. Once the retention period expires, we delete or anonymize your data, unless otherwise required by law.

VI. How We Protect Your Personal Information

We implement industry-standard security measures, including:

• SSL Encryption: Protecting data transmission between your browser and our platform.
• Access Controls: Ensuring only authorized personnel can access your data.
• Employee Training: Enhancing awareness of data privacy and security.

While we take all reasonable precautions, no system is entirely secure. By using our services, you acknowledge and accept the inherent risks.

In case of a data breach, we will notify affected users and relevant authorities promptly, as required by law.

VII. How You Exercise the Rights in Personal Information

You have the following rights regarding your personal information:

• Access and Update: Modify your data through your account or by contacting us.
• Delete Data: Request deletion if data collection violates laws or agreements.
• Withdraw Consent: Withdraw consent for data processing (may limit functionality).
• Cancel Account: Delete your DBinsight.ai account, which also erases your data.
• Refuse Marketing: Opt out of promotional communications.
• Deceased User Data: Close relatives can request access or deletion of a deceased user’s data.

To exercise these rights, contact info@dbinsight.ai. We will respond within 20 business days.

VIII. How We Process Children’s Personal Information

DBinsight.ai does not knowingly collect personal information from children. If you are a partner targeting children, ensure you have obtained guardian consent and comply with applicable laws. Unauthorized data will be deleted upon discovery or notification.

IX. How We Update and Revise This Privacy Policy

We may revise this Privacy Policy from time to time. Major updates will be communicated via email or announcements. Continued use of our services after updates signifies your acceptance of the revised policy.

X. How You Contact Us

XI. International Data Transfers and Regional Privacy Rights

DBinsight.ai operates globally, and your personal information may be stored, processed, and transmitted in jurisdictions outside of your home country (such as the United States or the jurisdiction where our cloud servers are hosted). Data protection laws in these locations may differ from those in your region.

By using our Services, you consent to the transfer of your information to our facilities and to the third-party providers described in this Privacy Policy. We take reasonable, industry-standard steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Depending on your jurisdiction (such as the European Economic Area, the United Kingdom, or certain US states like California), you may have specific statutory rights regarding your personal data, including the right to access, delete, or restrict the processing of your information. To exercise any regional privacy rights applicable to you, please contact us at info@dbinsight.ai, and we will process your request in accordance with applicable local laws.